Is it Easy to Switch Security Ratings Providers?

Switching a security ratings provider is a significant decision, and there are several reasons why an organization might consider making the move: 

• Accuracy Concerns: Is your organization’s asset inventory used in determining the security rating accurate? Inaccurate assets tied to your organization lead to issues with misattributions and false positives. Therefore, the security rating is inaccurate and relies on an appeal with the security rating provider or some unknown entity who owns the asset tied to your score to fix it. How long does it then take for the security rating provider to update the score? If you are experiencing those issues, then you should consider changing to a different solution. 
• Inadequate Coverage: If your current provider does not offer comprehensive coverage of all your digital assets, it might be time to look elsewhere. 
• Cost Issues: Perhaps you’re paying too much for the services you’re receiving, or there are hidden costs that weren’t initially apparent. Sometimes you might get a security rating service for free (via grant, State program or cyber insurance) but the data is inaccurate – see first bullet point. 

• Customer Support: A lack of responsive customer support can be a significant pain point, especially when dealing with security-related issues. 
• Feature Limitations: As your organization grows, you might need more advanced features that your current provider doesn’t offer.